People produce profits...

HR-DNA shares the fundamental belief that people (Human Resources) represent an organization's most valuable asset.  Coffman & Harter of the Gallop Organization found evidence of this belief in their groundbreaking research that included over a million employees worldwide from over 400 companies.  The survey concluded that the level of EMPLOYEE ENGAGEMENT was the most powerful predictor of business unit productivity, profitability, customer satisfaction and employee retention.  The twelve dimensions of Employee Engagement identified in their article "A Hard Look at Soft Numbers" clearly indicate the direct correlation between developing individuals and aligning their talent with the organization's mission and producing the desired high performance business outcomes. 

Coffman continued his research through a recent book authored with Marcus Buckingham called First Break All the Rules.  The book demonstrates how the most impactful area of employee engagement and corresponding business results centered on the quality of the employee's realtionship with their manager.  This points clearly toward the need to sharpen the management and leadership skills within an organization.